Responsive recruiter

ROLE DESCRIPTION:

If you have a bubbly personality and enjoy talking to people, this position is for you.
As a Customer Service Representative - State Farm Agent Team Member with Uzma Afzal - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

WHAT'S IN IT FOR YOU?

Health Reimbursement Arrangement for full-time team members (up to $100/month)
Paid holidays
Sick leave and paid time off
No weekends
Paid Property & Casualty & Life & Health Insurance Licenses
Paid training with State Farm CRM Software
Paid customer service and sales training

BUILD A CAREER By joining the team at Uzma Afzal’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in customer service to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skillset, and we use intentional goal setting and team building to establish successful habits for both your career and life.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

Required: Able to commute to the office
Required: Obtain Property and Casualty License and Life/Health License within 60 days of start date
Required: Computer proficiency
Required: Great phone etiquette
Spanish Speaker

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensación: $40,000.00 - $90,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Huntington Beach, CA and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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